Lease Delivery Program Manager

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft's Cloud business continues to mature, our infrastructure expansion accelerates, and Datacenters are central to this growth. To support this, the acquisition and development of our owned, designed, and constructed Datacenter facilities will scale to meet the demands of our customers, while we also continue to lease and acquire Datacenter capacity at pace, particularly in our high growth markets, working closely with Datacenter operators in each region, and across the Globe. ?

The Lease Delivery Program Manager is accountable for driving on-time delivery of lease construction projects for the region. The person in this role will partner closely with the Construction Project Managers, Lessors, Datacenter Engineering team and supporting consultants to ensure that each project is tracked, risk assessed, and the issues are resolved in a timely manner to minimize the business impact. The person will also be responsible for triaging project delays to predict Ready for Service (RFS) and apply mitigation action plans, based on Lessons Learned from previous projects and industry best practice.

The Lease Delivery Program Manager will coordinate with the Datacenter Operations team to ensure that the turned over Datacenter has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.

The Lease Delivery Program Manager is responsible for ensuring all Technical Open Items (TOIs) and Design Implementation Pending (DIP) items are closed by respective parties prior to RFS certification acceptance by key stakeholders.

The person in this role will also be actively involved during the site due diligence Statement of Qualifications (SOQ) stage to ensure that contractual RFS date has incorporated known dependencies and stakeholders sign off and as well as driving process improvements in alignment with our organizations Objectives & Key Results (OKRs).

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Business Processes

• Own the successful delivery of your organization's OKRs (Objective and Key Results) related to critical delivery of RFS milestones across your portfolio.

• Facilitate decision-making to drive solutions and apply influence, strategies to identify options and recommend solutions.

• When the Lease contract has been executed, setting up and managing, reporting forums to assess construction, and commissioning progress, understanding and manage risk and coordinate with stakeholders.

• Applying a 'growth-mindset' philosophy to the day-to-day tasks and ensuring that any deficiencies identified within the processes/framework are addressed and improvements are implemented.

• Conduct Root Cause Analysis (RCA) for lease construction delays and drive deployment of solutions that can be socialized globally across lease projects.

Communication

• Bridge the gap between Datacenter Develeopment (DCD) construction, lessor, and the lease team. Act as a single point of contact representing the lease team for construction project development and delivery.

• Coordinate meetings and activities on issue resolutions to resolve construction delays.

• Report project progress, risk matrix, delays, root causes and mitigations as required.

• Ensure data accuracy of your project status across cross-organizational reporting.

Accountability

• On-time delivery of lease construction projects for the region.

• Ensure that the turned over Datacenter has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.

• RFS certification compliance tracking and reporting.

• Tracking and closure of Design Implementation Pending (DIP) and Technical Open Items (TOIs) by respective functions.

• Predict RFS delays and apply mitigation.

Other

• Embody our Culture (~~~) and Values (~~~)

Qualifications

Required Qualifications:

• Bachelor's Degree in Business Management, Real Estate, Project Management, Architecture, Civil/Electrical/Mechanical Engineering or related field AND 5+ years relevant experience

• OR 7+ years equivalent experience.

• 3+ years experience in real estate and mission critical environments, such as Datacenters.

Preferred Qualifications:

• Knowledge of the Data Center industry, operators in region and market dynamics.

• 5+ years of experience in construction or engineering of data centers/Mission Critical Facilities.

• Proven ability to apply critical thinking in complex situations.

• Willing to travel as needed (up to 25%).

Real Estate Portfolio Management IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ~~~

Microsoft will accept applications for the role until June 15, 2024.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (~~~) .