Manager Provider Relationship Account Management

Location: Topeka KS, Kansas City KS

Hours: M - F Standard Working Hours

Travel: Hybrid (1-2 days onsite per week) In state travel to clients as needed

Position Overview:

Oversees the Provider Relationship Account Mgt. team responsible for the development and maintenance of the company's physician and provider delivery system through positive provider relationships.

How You Will Make an Impact:

• Manages and oversees processes to ensure provider account teams/cohorts are sufficiently staffed and trained in providing timely issue resolution, provider education/orientation, evaluation of network adequacy and recruitment into the provider network

• Manages the workflow of the provider relationship account team and has budget accountability

• Acts as a liaison to ensure that all internal matrix partners and external stakeholders are effectively informed

• Monitors team activities to assure staff meets performance standards and is operating effectively and efficiently; resolves escalated issues

• Hires, trains, coaches, counsels, and evaluates performance of direct reports

• Traveling to clients and work related events as needed

Required Qualifications:

• Requires a BS/BA degree in business or related health field and a minimum of 3 years of provider relations experience; 3 years leadership/management experience; or any combination of education and experience, which would provide an equivalent background

Preferred Qualifications:

• Experience in Medicaid Business is a must

• RFP experience is strongly preferred

• Excellent Interpersonal skills strongly preferred