ZF • Auburn Hills, MI 48321
Job #2681831488
OES Key Account Manager
Country/Region: US
US
Req ID 66393 | Auburn Hills, United States
About the Team:
With integrated solutions and the entire ZF product portfolio, the ZF Aftermarket Division of ZF Friedrichshafen AG guarantees the performance and efficiency of vehicles throughout their life cycle. Its combination of established product brands, digital innovations, customized products and services, and a worldwide service network has made ZF a sought-after partner and number two in the global automotive aftermarket. The Key Account Manager, Aftermarket OES will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions of the NA aftermarket account. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.
What you can look forward to as an OES Key Account Manager:
Lead the request for quotation process for all customer requests
Execute sales growth strategies
Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization
Strengthen the account team fulfilling all internal and external expectations
Maintain product development strategies in the BU's to fulfill customer and market needs
Drive and support key account initiatives
Support all negotiations with the customers
Deliver consistently high service levels across the value chain from product development, through manufacturing, to delivery
Build customer relationships across all levels
Your Profile as an OES Key Account Manager:
Technical/Sales background as well as outstanding leadership qualities managing multidisciplinary teams with high levels of ambiguity/uncertainty, preferred
Five years of experience with direct Commercial OES relationships. Aftermarket experience preferred
Proficient in Microsoft Office Suite, preferred
Ability to manage multiple projects daily
Strong customer & supplier interface
Financial/Business skills
Ability to interface at all levels of the organization
Negotiation/Relationship management skills
What We Offer:
A supportive collaborative team environment
Annual Incentive Plan
Paid Vacation
401k Plan
Health Care Benefits
Paid Holidays
A Hybrid Work Schedule (3 days remote/2 days onsite)
A strong diversity culture
Supportive Employee Groups and community outreach activities
Be part of our ZF team as OES Key Account Manager and apply now!
Contact
Kyle Nader
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
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