PRODUCTION AND TRAFFIC MANAGER

Req #: 232440

Department: UNIVERSITY MARKETING & COMMUNICATIONS

Job Location Detail: Hybrid Eligible - 2 days in office, 3 days of telework

Posting Date: 03/20/2024

Closing Info

Open Until Filled

Salary: $5,833 - $6,334 per month

Shift: First Shift

Notes

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (~~~) Priority consideration will be given to applications completed by 4/4.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

For over 160 years, the University of Washington has been a hub for learning, innovation, problem solving and community building. Supporting this legacy and important public mission-with the goal of making the UW the world's greatest public university, as measured by positive impact-guides everything we do in University Advancement (~~~/) . Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations, we advance the UW's impact by developing meaningful connections that foster pride, advocacy and philanthropic support.

The mission of University Marketing & Communications (UMAC) is to lead branding, marketing and communications efforts that advance the reputation, resources and relationships of the University.This starts with creating a culture of belonging ( ~~~/) within our organization that values the diverse experiences and expertise of our team members, allowing everyone to thrive and to contribute their unique talents as we strive to achieve our shared goals.

University Marketing & Communications has an exciting opening for a Production and Traffic Manager. This is a full-time, permanent position.

The Production and Traffic Manager will have their finger on the pulse of the creative work carried out by University Marketing & Communications. The Production and Traffic Manager manages the workflow and creative production for the many overlapping projects executed by UMAC's Creative team - including writers, editors, graphic designers, photographers, videographers, brand managers and event producers. Under the supervision of the Associate Director for Creative Operations, and in partnership with project managers, the Production and Traffic Manager will use a wide range of systems and tools to keep deliverables and timelines organized and ensure production processes are followed. This position will provide day-to-day leadership keeping teams connected and projects on track.

What You Will Do: Production and Traffic Management (80%)

• Manage multiple workstreams for creative products and materials in various stages of completion, from start to finish.
• Consult with project managers to prioritize incoming work; create detailed production timelines and secure creative resources.
• Connect frequently with creative colleagues to ensure the successful execution of all creative assets. This involves direct communication, quick decision-making and problem-solving.
• Proactively advise project managers and partners on project timelines, current project status and capacity.
• Anticipate and respond to shifts in priorities, tasks and/or requirements.
• Monitor Creative team members' workloads, adjusting assignments and deadlines accordingly.
• Help provide clarity on work requests and issues that arise to provide a clear path forward for project teams. (e.g., track down missing information or facilitate a working session between contributors.)
• Effectively articulate and advise on roadblocks, gaps and project needs. Identify risks and recommend solutions.
• Clearly define and uphold roles and responsibilities with internal teams and campus partners; advocate for process.
• Identify priorities and make judgment calls when scheduling or rescheduling meetings, as necessary, to move projects forward.
• Manage production through a lens of equitable, antiracist communication and collaboration practices, while being open to ongoing learning and feedback.
• Negotiate prioritization of projects while maintaining relationships and a collaborative environment.

Production Systems Management (20%)

• Ensure that project details are consistently and accurately updated in project management software (Asana).
• Participate in the project management advisory group; provide insight and guidance on the production environment, processes and policies as they relate to the overall project management system.
• Work with colleagues to develop and implement project management best practices, including model production schedules, project documentation, project workflows.
• Report and analyze production data and advise leadership on resource-related decisions.
• Maintain the SharePoint project library and ensure all final creative is archived appropriately.

MINIMUM REQUIREMENTS Bachelors Degree and three years of experience in production or traffic management, project management, or related field.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. What You Bring:

• Strong organizational and project management skills; ability to manage multiple priorities in a busy environment with many concurrent projects and timelines.
• Demonstrated project ownership with increasing responsibilities over time.
• Demonstrated attention to detail and accuracy.
• The ability and initiative to confidently and diplomatically influence, advise and lead creative teammates and other colleagues across organizational structures.
• Demonstrated ability to manage conflicts proactively and collaboratively in the best interests of the organization.
• Enthusiasm and aptitude for learning and adopting emerging technology to improve operational efficiency.
• Proficiency with Microsoft Office suite.
• Experience with file management systems such as SharePoint or Dropbox, and project management tools such as Asana, Smartsheet, Wrike or ~~~.
• Knowledge of and a commitment to learning and implementing equitable, antiracist communication and working practices.
• Commitment to upholding the mission, vision and values of the University of Washington, including the UW's commitment to inclusivity and diversity.

What You Can Expect:

• Cubicle/open environment that may result in higher levels of noise and visual distractions.
• Occasional evening and weekend hours may be required, as necessary, to meet deadlines.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you log into your "My Jobs" page. If you choose to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

#UWUAJOBS

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.