Actalent • Nashville, TN 37230
Job #2689496382
Responsible for your own safety, and shared responsibility for the safety of all staff, contractors, and visitors to your project sites.
A good understanding of WHS principles and safety management is required.
Read, understand, and comply with company policies and procedures as outlined from time to time.
Responsible for managing groups of Projects from PO to Commissioning and taking ownership of all aspects of these Projects.
Provides technical support for customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer.
Develop and maintain technical understanding of PV solar tracking systems and associated tools.
Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues.
Oversee the safety and daily project workflow of the Technical Adviser(s) and commissioning teams assigned to the site.
Coordinate the ordering of tools for the Projects and ensuring availability of tools and training for the Projects.
Manage Project P&L including revenue forecasting, invoicing, cash flow and cost management.
Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes.
Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.
Establish, measure and report key performance indicators for customer care to drive behavior and performance.
Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback.
Supports product development, sales, and marketing as requested.
Internal customer voice, an advocate for the customer within company.
Project Management, Construction Management, Project Coordination, Mechanical, Estimation, Logistics Management, Supply Chain Management, Document Management System, Construction, Design, Engineering, Mechanical Engineering
Additional Skills & Qualifications:
3-7 Years of experience
Strong project management skills and qualifications
Excellent customer service skills
Experience in supply chain procurement and logistics
Experience in and talent for dealing with customer support and O&M issues
Excellent verbal and written communication skills
Demonstrated leadership capabilities
Passion for solar or renewable energy
Strong knowledge of PV technology and its applications
Hands-on experience with photovoltaic tracking solar systems a plus
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.
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