Regional Chief Nursing Officer, Loyola Medicine and Saint Joseph Health System

Employment Type:

Full time

Shift:

Description:

ABOUT LOYOLA MEDICINE AND SAINT JOSEPH

The Regional Chief Nursing Officer will have oversight for Loyola Medicine as well as Saint Joseph Health System. Loyola Medicine, based in Chicago, IL consists of 3 hospitals (Loyola University Medical Center, a Magnet hospital with 547 beds, McNeal Hospital 374 beds, and Gottlieb Memorial Hospital 247 beds). Loyola Medicine employees over 9000 employees (2300 nursing staff), with an annual revenue of approximately $1.9B.

Saint Joseph Health System located in Mishawaka, IN consists of 2 hospitals (Saint Joseph Regional Medical Center 254 beds and Plymouth Medical Center 58 beds). Saint Joseph employees over 2300 employees (850 nursing staff), with an annual revenue of approximately $400M.

The position will be based in Chicago at Loyola Medicine. Relocation assistance is provided. Travel is required to Indiana as needed.

More information about Loyola Medicine can be found at: ~~~/

More information about Saint Joseph Health System can be found at: ~~~/

POSITION PURPOSE

In accordance with the Mission, Vision and Guiding Behaviors, the Chief Nursing Officer works collaboratively with all members of the healthcare team, strategizing to position patient care services as a destination of choice for populations served throughout the care continuum, as well as a workplace of choice for attraction of the best and brightest physicians and colleagues. The CNO will have regional responsibility for standards of nursing practice, evidence-based quality and safety of patient care, deployment of evidence-based 'experience of care' standards, performance improvement, and nursing leadership development for inpatient and outpatient nursing services. The CNO will have responsibility for regional and hospital nursing operations, including regionalized services for Utilization Review/Case Management, Centralized Telemetry, Nursing Professional Practice and Patient Satisfaction. The CNO will have responsibility for budget & resource allocations, and financial accountability within the region working collaboratively with hospital CNOs, hospital Presidents, and other members of the regional leadership team.

Aligned with the regional strategic priorities aims and the Trinity Health nursing and people centered care strategies, the CNO will develop, articulate and effectively implement a strong nursing vision and strategy for Loyola Medicine. The CNO is a member of the regional leadership team as well as various Trinity Health Nursing and Clinical Councils.

ESSENTIAL FUNCTIONS

Serves as the CNO/CNE leader across the Region, ensuring a collaborative and integrated approach to value-based care for nursing services, and other assigned responsibilities through accountable leadership demonstrated by self and hospital based Chief Nursing Officers. Leads satisfaction, quality and value initiatives as designated to achieve top decile performance levels. Collaborates with regional leadership, hospital leadership, physician practice leadership and the medical staff leadership to identify, develop and execute on the delivery of clinical care of current and future programs and instill and uphold a culture of nursing excellence. Develops, communicates and executes a strategy supporting appropriate staffing plans and standards of patient care and services that meet patient care delivery needs of the hospital and ambulatory entities using advanced analytics and predictive modeling. Participates with the governing body, management, medical staff, and clinical leaders in the organization's decision-making structures and process. Serves on various medical staff committees to ensure appropriate communication necessary to fulfill job requirements and to provide administrative representation to ensure the achievement of the goals of the organization. Implements and effective, ongoing program to measure, assess, and improve the clinical quality of nursing care delivered to patients.

Functions as the CNO/CNE for regional policies and programs of care that address patient needs and ensures that all patient care areas establish and deliver the necessary patient services as required by the level of acuity and patient mix. Ensures that patient care delivery model(s) and clinical and staffing standards for nursing are consistent with contemporary research in nursing practice and professional standards, compliant with accreditation standards, state and federal regulations and laws and are aligned with Trinity Health Mission, Vision and Values. Develops system-wide educational and development strategy and curricular goals for the clinical nursing and healthcare workforce that optimizes clinical outcomes, colleague engagement, patient satisfaction, and internal development and retention of workforce. Participates with executive leadership in the development, revision and dissemination of the strategic plan. Serves effectively on various boards and management committees to increase awareness of nursing and quality activities, advance achievement of organizational strategic goals and strengthen inter-divisional cooperation and collaboration.

Leads nursing Quality and Safety initiatives as designated to achieve top decile performance levels and achieve the Trinity Health Triple Aim, working together with the Regional and Hospital based CMOs. Leads the assurance and delivery of high quality, safe patient care that provides patients, families and referring physicians with a consistent, best-in-class customer experience. Promotes clinical integration across the Region at both inpatient and outpatient sites, improvement and alignment to advance patient safety and outcomes while monitoring quality and maintaining continuous survey readiness. Monitors key satisfaction metrics (i.e., colleague, patient and family) and identifies opportunities for improvement and strategies to ensure key stakeholder support, confidence and satisfaction. Routinely identifies process improvement opportunities and directs the implementation of changes in assigned departments, hospitals and across the region.

Develops capital and operational budgets to ensure appropriate allocation of resources to support operation HM programs and meet organizational goals. Responsible for budget management and oversight to achieve fiscal goals. Participates in decision-making for the organizational budget. Monitors financial performance of across areas of responsibility and works to maximize financial impact.

Arranges systems, functions and resources within span of control to maximize quality of service/high patient satisfaction and/or efficient operations, as well as to achieve organizational objectives with business affiliations. Recruits, interviews and selects staff in collaboration with organization policy and ensures that staffing guidelines/standards are maintained in accordance with patient care and/or departmental requirements. Utilizes measurements of quality and productivity to evaluate systems and staffing. Develops and implements policies and management/ operational structures to ensure continuous quality service, patient access, customer service excellence and enhanced profitability.

Fosters a culture consistent with the Trinity Health values, positive team collaboration and staff development to facilitate efficient operations, physician/colleague engagement and achievement of patient service/safety/satisfaction goals. Oversees human resource functions including recruitment, training and performance management to maintain the highest quality workforce. Establishes and maintains effective relations with medical staff and provides proactive support for clinical development and active involvement in decision-making. Develops leaders to use abilities and talents to accomplish goals.

Provides effective communication to local and Trinity Health administration, Nursing leadership, management and staff to establish understanding of the organization mission and strategic goals necessary to achieve organizational goals. Meets regularly with hospital CNOs and Presidents, key physician leaders and direct reports to facilitate communication, goal setting and decision making. Represents the programs, services and achievements of the health system to the community, regulatory agencies, media and government. Monitors and communicates mission and goal achievement of business affiliations as appropriate.

Actively engages in professional development to maintain current skills and knowledge of environment trends, clinical developments and business opportunities.

LEADERSHIP COMPETENCIES

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

• Reverence: We honor the sacredness and dignity of every person.

• Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

• Justice: We foster right relationships to promote the common good, including sustainability of Earth.

• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

• Integrity: We are faithful to those we say we are.

• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

MINIMUM QUALIFICATIONS

Required: Master's Degree (Preferred: Doctorate Degree (Ph.D.))

Specify Degree(s): Nursing degree required as one of the degrees. MSN, MBA, MHA, or related field

Ten (10+) years of previous job-related experience. Managerial Experience: Five (5+) years, Managerial experience required in a health care setting, preferably in a large hospital or health system.

Current Registered Nurse License.

Computer Skills

Required: Basic Keyboarding Skills, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Microsoft Word

Preferred: Access, Kronos, Lawson

Required Skills: Ability to analyze and interpret data, Ability to communicate verbally, Ability to compile complex reports and develop presentations, Ability to compose letters and memorandums, Ability to deal calmly and courteously with people, Ability to deal with stressful situations, Ability to finish tasks in a timely manner, Ability to function independently and manage own time and work tasks, Ability to lead work teams, Ability to maintain accuracy and consistency, Ability to maintain confidentiality, Ability to negotiate, persuade and establish direction, Ability to organize workflow, Ability to plan, coordinate and develop multiple projects, Ability to work as an effective team member.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to adapt to frequently changing work priorities.

Must be able to travel as needed to the various Trinity Health sites.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran