CSC ServiceWorks • Norcross, GA 30093
Job #2686261236
The CSC ServiceWorks Story
We're the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals' benefit from work that's steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview
Position Summary:
Primary responsibility for managing a small team and serve as a strategic regional leader responsible for overseeing
the operations of multiple locations within your assigned territory ensuring the efficient, safe, and effective
management of all aspects of the In Home business.
Key Job Responsibilities:
accurate physical inventories, and control costs across the region
Ensure on time deliveries and service through proper planning and allocation of resources across region
Plan, budget, and forecast fleet, facilities, personnel, and inventories to support internal metrics and ensure
a seamless transaction for the customer
Manage P&L across region
Ensure consistent implementation of new processes/procedures and reinforce current standards within
assigned region
solutions
Provide feedback and continuous improvement recommendations to senior leadership
Assist in Onboarding of CSC team members to ensure a positive team member experience
Participate in CSC's Lean Leader certification program
Drive regional efforts to improve customer satisfaction and NPS scores to ensure a positive customer journey
Key Management Responsibilities:
Recruit, hire, and manage assigned team
Delegate duties and assign / schedule work to meet deadlines
Support employee development and provide training as needed
Establish team and individual team member goals
Manage employee performance
Implement, communicate, and maintain Company practices, policies, and procedures with team
Benefits & Perks
Work Life Balance!
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-round Work & Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
What we're looking for
Required Education & Experience:
Associate degree or higher preferred
7-10 years related experience and/or training; or equivalent combination of education and experience
Previous experience in warehouse, logistics, or supply chain management
Working knowledge of LEAN philosophies
Required Knowledge, Skills, and Abilities:
Strong leadership skills
Ability to build and manage teams
Excellent verbal and written communication skills
Must be able to work independently
Excellent organizational skills and the ability to multi-task in a fast-paced, remote environment
Experience supervising multiple remote sites with multiple levels of personnel
Must be able to travel (up to 75% monthly)
Strong Microsoft Office skills
Special Requirements, Licenses, or Certificates:
Maintain a valid driver's license and clean driving record.
Must be DOT certified.
Physical Requirements:
Must be able to lift 35-200 pounds
Push and pull hand carts loaded with washers/dryers and/or air machines
Ability to operate a forklift
Work with tools or service parts weighing from 20-50 lbs.
Travel - up to 75% per month
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
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