• Restaurant Manager

    Dunkin'Hialeah, FL 33014

    Job #2637730324

  • Overview

    A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.

    Responsibilities Include

    • Able to perform all responsibilities of restaurant team members

    • Lead team meetings

    • Deliver training to restaurant team members

    • Ensure Brand standards, recipes and systems are executed

    • Create and maintain a guest focused culture in the restaurant

    • Review guest feedback results and implement action plans to drive improvement

    • Communicates restaurant priorities, goals and results to restaurant team members

    • Execute new product roll-outs including training, marketing and sampling

    • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

    • Control costs to help maximize profitability

    • Completion of inventory on a periodic basis as determined by Franchisee

    • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

    • Completion of DCP and other vendor orders

    • Conduct self-assessments and corresponding action plans

    • Ensure restaurant budget is met as determined by Franchisee

    • Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies

    • Engages with Dunkin' Brands Field Operations team as appropriate

    Management Responsibilities Include

    • Recruit, hire, onboard and develop restaurant team members

    • Plan, monitor, appraise and review employee performance

    • Coach restaurant team members to drive sales, improve profitability and guest satisfaction

    Education/Experience:

    • Basic computer skills

    • Fluent in spoken and written English

    • Basic math and financial management

    • Previous leadership experience in retail, restaurant or hospitality

    • College Degree preferred

    Key Competencies

    • Strong analytical skills and business acumen

    • Works well with others in a fun, fast-paced team environment

    • On time, demonstrates honesty and a positive attitude

    • Willingness to learn and embrace change

    • Ability to train and develop a team

    • Guest focused

    • Time Management

    • Problem solving

    • Motivating others

    Physical Demands/Working Conditions:

    • Standing on feet

    • Repetitive motion including bending, stooping and reaching

    • Lifting packages (if applicable)

    • Wearing a headset (if applicable)

    • Working in a small space

  • You Can Also Try Searching