Senior Expense Operations Manager

Description

Join our client's dynamic Finance Operations team as an Senior Expense Operations Manager! As a pivotal part of their global Finance organization, the Expense team oversees the company's corporate credit card program and expense reporting function, providing top-notch support to our employees while ensuring compliance with regulations and company policies. We are seeking a resourceful and goal-oriented Senior Expense Operations Manager to lead the Expense function for the North American region, driving process improvements, managing escalations, and spearheading cross-functional projects. If you thrive in a fast-paced environment and are passionate about optimizing processes to support company growth, apply for the Senior Expense Operations Manager role today!

Responsibilities

• Serve as a subject matter expert on the company's Expense policies and processes.

• Perform detailed Expense research, account reconciliations, and provide guidance to business partners.

• Resolve inquiries promptly and communicate updates clearly to stakeholders.

• Oversee the outsourced team, ensuring adherence to SLAs, managing escalations, and providing coaching.

• Lead cross-functional projects and initiatives related to Expense management in the AMER region.

• Ensure SOX compliance and recommend improvements to policies, internal controls, and systems.

• Propose and implement best practices to standardize and scale processes.

• Collaborate with key cross-functional teams including Accounts Payable, Business Technology, Sourcing, Procurement, and Legal.

Requirements

Skills/Experience:

• Bachelor's degree required, preferably in Business, Finance, or Accounting.

• 5-7 years of experience in Expense or related finance operations role, preferably in a global company.

• Proficiency in major Expense reporting systems, e.g., Concur.

• Strong understanding of end-to-end expense report process and corporate credit card program management.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Excellent written and verbal communication skills with the ability to communicate across all levels of management.

• Experience in managing outsourced service teams is advantageous.

• Ability to identify and drive process improvements.

Preferred Skills

• Front-facing system implementation experience.

• Experience in corporate credit card services.

• Ability to analyze processes and suggest improvements.

• Proactive and resourceful with a focus on regional ownership and evolution.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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