• SENIOR MANAGER, PAYROLL TRAINING

    Compass Group, North AmericaCharlotte, NC 28230

    Job #2665803366

  • Compass Corporate

    A family of companies and experiences

    As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

    great people. great services. great results.

    Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

    Job Summary

    The successful candidate will have the important responsibility of leading and managing the Payroll Training and Development Team and Process. They will train and develop the staff in order to improve accuracy and efficiency of payroll operations and systems, provide superior internal and external customer service, ensure integrity, and an increased understanding of Compass payroll business processes.

    Successful candidate will have the following responsibilities

    • Implement tactics to improve retention and reduce turnover year on year

    • Managing all aspects of the payroll training operations in a complex environment

    • Provide subject matter expertise to training team for development of training tools

    • Assist with documentation of system changes and impact on training materials cross department

    • Review of training material and tools for all system applications

    • Assess changes needed to training material and documentation based on regulatory and process changes

    • Provide training to department teams to include:

    • New hire training and tracking

    • Specific team training and sharing of information related to system or process changes

    • Payroll System training including MySTAFF and SAP

    • Wage and hour regulations including sector related policies

    • Payroll related regulatory changes

    • Assist with the training of field managers - Key topics include:

    • MySTAFF /MyRequests system training

    • Sector entitlement policies as they relate to MySTAFF

    • Compliance risk related to MySTAFF misuse

    • Wage and hour regulation - Federal & State

    • Maintain knowledge base articles for MyRequests

    • Update information/messages on Payroll or Payroll related websites - MySTAFF, MyCompass

    • Coordinate Summer Intern Program

    • Coordinate department recruitment

    Successful candidate will demonstrate the following core competencies

    • People Focus - Makes people and their needs a primary focus of action; takes full responsibility for fostering productive people relationships; focused on creating goodwill.

    • Accountable for Results - Takes responsibility for accomplishing goals and achieving quality results. Follows through on commitments; demonstrates energy, drive and tenacity

    Qualifications

    • Bachelor's degree from an accredited college or university required, preferably in Accounting or Finance

    • 5+ years of training experience

    • 3+ years of payroll experience preferred

    • Successful track record of reengineering processes to improve controls and efficiencies

    • Exceptional leadership qualities with a hands-on approach to developing and motivating individuals and a team

    • Strong interpersonal communication skills (oral, written and presentation) and ability to build relationships across all levels of an organization

    • Strong analytical and problem-solving capabilities

    • Knowledge of SAP and Time and Attendance experience

    • Ability to be flexible in a changing environment and to handle multiple tasks

    • Ability to work extended hours without advanced notice and work under pressure within strict time constraints

    • Initiative and a passion for Training and Payroll

    • Travel ~ 10-15%

    Apply to Compass Group today!

    Click here to Learn More about the Compass Story (~~~/)

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Compass Corporate maintains a drug-free workplace.

    Applications are accepted on an ongoing basis.

    Associates at Corporate are offered many fantastic benefits.

    • Medical

    • Dental

    • Vision

    • Life Insurance/ AD

    • Disability Insurance

    • Retirement Plan

    • Paid Time Off

    • Holiday Time Off (varies by site/state)

    • Associate Shopping Program

    • Health and Wellness Programs

    • Discount Marketplace

    • Identity Theft Protection

    • Pet Insurance

    • Commuter Benefits

    • Employee Assistance Program

    • Flexible Spending Accounts (FSAs)

    Req ID: 1276614

    Compass Corporate

    MIRANDA CARTERET

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