• Senior Technical Program Manager Lead - Agilist

    U.S. BankSan Francisco, CA 94103

    Job #2679971874

  • At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

    Job Description

    The Company:

    At Bento (which is now a part of the U.S. Bank family), we believe there's a better way for businesses to manage and control expenses. We genuinely care about people in everything we do, and we are dedicated to building the best possible products and experiences at every touchpoint for our customers.

    If you are a talented technical portfolio manager who thrives in a fast-growing environment, we'd love to talk to you.

    This role will report to the Director of Product. At Bento, everyone is responsible for shaping the next stage of evolution in payments and financial services. Join us to learn and grow together and make a real difference.

    Key Responsibilities:

    • Understand key business objectives and strategy of the product, and support other Portfolio Managers in meeting business objectives, OKRs (objectives and key results), customer needs, KPIs (key performance indicators), and financial targets

    • Build relationships with key stakeholders across several lines of business while serving as a liaison

    • Create and maintain plans to execute against product goals

    • Author effective, clear, concise, and relevant communication and documentation for stakeholders

    • Serve as a POC throughout the portfolio management process to ensure decisions are in line with company strategic and financial goals on an ongoing basis, work with cross functional product teams using Agile, Product Management & DevOps best practices

    • Ensure end-to-alignment of the portfolio of business priorities to financial targets by collaborating and relaying dependencies within and across Product Owners in the Portfolio(s)

    • Participate in Senior Leadership meetings within Bento

    • Collaborate effectively across the organization to achieve goals and objectives

    Skills & Competencies Required:

    • 10+ years of Program Management experience; 3+ years overseeing large complex program spanning multiple departments/lines of business in a product focused environment with a track record of successful delivery

    • Ability to resolve escalated issues and mentor team members

    • Experience working with cross-functional teams to deliver complex projects with multiple dependencies

    • Experience serving as the liaison with key stakeholders across the organization

    • Ability to resolve complex problems with minimal guidance

    • Experience and familiarity with agile software development methodologies and lifecycle

    • Experience with agile, product, and DevOps theories, principles and practices

    • Effective written and verbal communication skills to a wide variety of audiences (executives, engineers, third party vendors, end users, etc.)

    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

    If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (~~~) .

    Benefits:

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    • Healthcare (medical, dental, vision)

    • Basic term and optional term life insurance

    • Short-term and long-term disability

    • Pregnancy disability and parental leave

    • 401(k) and employer-funded retirement plan

    • Paid vacation (from two to five weeks depending on salary grade and tenure)

    • Up to 11 paid holiday opportunities

    • Adoption assistance

    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    EEO is the Law

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (~~~) EEO poster.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (~~~) .

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $144,160.00 - $169,600.00 - $186,560.00

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.