Senior Underwriting Director

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Remote

Job Description

The Opportunity

John Hancock Insurance provides estate and business planning solutions for high-net-worth individuals and is recognized as a leader in this market. Innovative products and expertise in underwriting of large insurance policies on older age individuals with complicated medical impairments is recognized as a core competency contributing to John Hancock's success.

We operate in a highly competitive brokerage environment, where each case is shopped aggressively to multiple carriers in search of the most competitive offer. While we have always been in the large case, older age market, the mix of business is also transitioning to transactional business in the middle market. We are leveraging automation and technology to support the business at all levels requiring adaptation by our staff to new ways of processing business.

The role of the Underwriters is to provide front-line support in an underwriting context to our various customers who include producer groups, independent marketing organizations and their member brokerage agencies and institutional accounts, all of whom demand top-notch service and competitive underwriting offers. Staff are expected to manage the expectations of these aggressive producers and there is an increased need to "sell" the underwriting offer in this competitive environment.

How will you create impact?

The Senior Underwriting Director, reporting to a Managing Senior Underwriting Director, will be experienced in handling high face amounts. They bring a specialized skill set and a keen attention to detail that is essential in accurately assessing and managing the risks associated with these substantial policies. Their expertise in underwriting high face amounts enables them to meticulously evaluate complex cases, apply advanced risk assessment methodologies, and ensure that the underwriting process aligns with the unique considerations of large policies.

The Senior Underwriting Director will also

• Continue maintenance and growth of our strength in Underwriting

• Manage relationships with all Customers including Regional Sales Vice Presidents, National Sales Vice Presidents, Advanced Markets, Producer Groups, and Producers

• Manage change in a highly competitive market

• Stay abreast of emerging trends, regulatory changes, and market dynamics

• Contribute to the development and implementation of underwriting best practices

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Job Requirements:

• Post-secondary education or equivalent work experience.

• Minimum 10 years Life underwriting experience

• AALU or FALU designation preferred. ACS designation is an asset as well.

• Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices

• Expert knowledge of reinsurance market place, treaties, agreements and available capacity

• Exceptional priority management with ability to work effectively under deadlines, balance published service times with an appropriate customer focus and balance between production responsibilities and the management of the team.

• Strong organizational, analytical and problem solving skills

• Expert knowledge of mainframe and PC environment

• Strong written and verbal communication skills

• Knowledge of and ability to apply project management skills

• Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of life insurance contracts

• Ability to create, maintain, and manage the ongoing relationships between the team and its customers, ensuring all team members are familiar with the customers and the way they conduct business

• Ability to influence and negotiate in positive ways with strong people skills

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture -We lead with our Values every day and bring them to life together.

• Boundless opportunity - We create opportunities to learn and grow at every stage of your career.

#LI-JH

#LI-Remote

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

US Full time - Remote

Salary range is expected to be between

$114,975.00 USD - $206,955.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)