Sage • Lawrenceville, GA 30049
Job #2686230293
Specialist, Sales Administration, & Operations
Sage is seeking a Billing Specialist that will be part of the North America Sales Administration and Operations team and is responsible for ensuring that all customer billing is completed accurately and on time.
Key Responsibilities:
In charge of processing of all billing for the Intacct product line in North America
Ensure customer billing is accurate and processed within SLAs
Process credits and order adjustments accurately and within SLAs
Build relationships with internal departments and teams to provide a customer focused service for billing needs and all related inquiries
Provide input into working processes being documented, standardized, modified in a controlled manner, waste eliminated while making processes more streamlined and efficient
Alignment to Order to Cash/Billing strategy including input into the future direction of the departments
Cover for other Billing Coordinators as required
Participate in departmental/companywide projects as required
Skills, know-how and experience:
2 years Bill Processing experience, preferably in a technology environment.
Preferred billing experience, preferably in a technology environment.
Experience in a service orientated culture including management of SLAs
Thorough understanding of end-to-end billing process
Experience using Salesforce CRM, Intacct, and proficient in Excel
Experience managing complex accounts and relationships.
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings
Sales
United States
Lawrenceville
Hybrid
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Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:~~~/en-us/company/careers/working-at-sage/
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We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out ~~~.
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