Surgeon Relations Manager - West territory

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

Field and region-based managers responsible for the overall management of Health Care Professional ("HCP") consultant and surgeon relationships. This includes, but is not limited to, developing and maintaining trust and relationships with current consultants, identifying potential consultants, developing relationships with residents and fellows, onboarding consultants, and managing the ongoing development and utilization of consultants in the context of Zimmer Biomet's corporate compliance program.

How You'll Create Impact

• Builds trust and owns the relationship between HCPs (surgeons, fellows, and residents) and Zimmer Biomet across corporate functions and serves as the initial point-of-contact

• Collaborates with team members on the planning and ongoing engagement of surgeon consultants

• Drives accountability to plans for surgeon consultants

• Coordinates and executes recurring meetings with surgeons (existing and potential consultants) at institutions in designated region and documents all activity

• Identifies potential consultants from bona fide business needs and utilizes standardized criteria. Deploys various activities to conduct further discovery and qualify

• Builds relationships with resident and fellowship directors in designated region and works closely with programs and team members to build and promote educational programs

• Executes on strategy to manage surgeon career progression (i.e. resident to fellow, fellow to practicing)

• Manages and supports contracting process with surgeons handling questions and concerns

• Evaluates effectiveness of surgeon consultants at events and coaches, where appropriate

• Validates, onboards, and audits surgeon-to-surgeon visitation program

• Communicates regularly with surgeon consultants to identify needs, areas of interest, and development opportunities

• Maintains surgeon database and pertinent files

• Provides exceptional service and support for surgeons and surgeon consultants

• Acts as credible, influential and respected spokesperson for Zimmer on HCP issues

• Processes issues in conjunction with Zimmer's Global Products Group, Compliance Office and Legal Department requiring special intervention and analysis

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

What Makes You Stand Out

• Expected Areas of Competence (i.e. KSAs)

• Must possess excellent verbal, written and influential communication techniques and have the ability to handle multiple, challenging communications in a positive manner.

• Must possess a high degree of professionalism in a complex and fast-paced environment.

• Demonstrated ability to work effectively with all levels of the organization, in a team-oriented environment.

• Demonstrated organizational, time management, detail-orientation, problem solving ability skills are essential.

• Possess the necessary skills to earn trust, build relationships, and bring value to surgeons and staff.

• Knowledge of compliance policies and practices.

• Proven track record of effective process management and improvement.

• Ability to solve complex problems and prioritize solutions.

• Demonstrated history of taking initiative, meeting commitments and creating new tools or solutions to achieve business results.

• High level of energy, personal accountability and integrity.

• Microsoft Office Suite, related HR software.

Your Background

• Bachelor's Degree plus a minimum of 5 years experience in the medical device orthopedic industry

• Medical device sales experience in orthopedics

Travel Expectations

• Up to 60%

EOE/M/F/Vet/Disability

Territory : This role will cover the WEST. The candidate must live in one of the states within the territory - CA, NV, AZ, NM, HI