Volunteer

Volunteer

Job Details

Job Location

Brooklyn Community Recovery Center - Brooklyn, NY

Education Level

High School or GED Equivalent

Job Shift

Morning

Description

Brooklyn Community Recovery Center Volunteer Duties:

• Monitor front desk to receive visitors to the Center and provide customer service

• Assist with maintaining and submitting visitor logs, group sign-in sheets, and outreach sign-in sheets

• Support the operation of our Community Closet by assisting visitors and organizing donations

• Contribute to a warm and welcoming environment by preparing coffee and other hospitality items

• Assist group facilitators in preparing the room for activities

• Assist outreach staff with conducting outreach including, but not limited to, in public spaces, at community-based organizations and facilities, and at community events

• Role model recovery-oriented living for participants and visitors

Knowledge (will be supported in learning during volunteerism)

• Trauma-informed principles for the workplace

• Customer-service orientation

• Delivering Culturally-Competent Service

• Working with participants in substance use and mental health services

• Harm-reduction principles

Qualifications

Skills (to be acquired during volunteerism)

• Engaging ambivalence

• Crisis De-escalation

Abilities (naturally occurring in the candidate)

• Building Rapport

• Expressing empathy, care, and compassion

• Actively seeks ways to support the team

• "Can-do" attitude

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click ~~~ to learn more.