(USA) Manager, Walmart Services--Store Omni Experiences

Position Summary...

What you'll do...

Are you interested in being at the forefront of revolutionizing the online shopping experience for Walmart customers? The Manager Walmart Services role is a crucial leadership position that will play a key role in reshaping how customers transition from shopping in-store to utilizing our omnichannel offerings. In this role, you will have the opportunity to drive significant impact, enhance our operations, and introduce innovative solutions to create a seamless omnichannel shopping experience. Your contributions will be instrumental in the growth and success of our eCommerce business.

You'll sweep us off our feet if:

• You understand how customers shop in-store and online and use strategic thinking and innovation to create a seamless digital experience for our store customers.

• You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.

• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.

• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.

• You know how to guide the development and implementation of products and features working across product, engineering, design, and business teams.

• You build trust quickly and can lead by influence , creating impact through partnership as well as ownership.

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You'll make an impact by:

• Creating an exemplary omni experience - You'll help implement the wholistic omni engagement strategy for various digital capabilities, using customer insights to tell a cohesive story and create a seamless customer experience, influence merchant and marketing site strategy, new product on-boarding, and more.

• Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of digital store experiences.

• Telling a story through our store capabilities - You'll identify key trend forecasts, define the roadmap, and use data to tell telling a cohesive story on the strategy to onboard new customers to the Walmart app

• Monitoring health and performance through analytics and key metrics - You'll facilitate the development of key metrics and dashboards to monitor the rollout of new omni solutions, providing strategic insights to internal stakeholders to maintain cross-functional roadmap alignment.

• Operating with excellence - You'll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.

Minimum Qualification:

• Bachelor's degree in business or related field or equivalent experience in business or related field

Preferred Qualification:

• 3+ years related experience in merchandising, site merchandising, or related field

• 2+ years of experience in consumer-focused e-commerce environment

• Strong customer obsession focused on obtaining new eCommerce customers

• Analytical and process-oriented, comfortable making data-driven decisions

• Ability to set clear objectives and performance measures

• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary

• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. ~~~

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see ~~~ .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $56,000.00-$120,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include

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• Regional Pay Zone (RPZ) (based on location)

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 1 year's experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 3 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contracts Negotiation, Financial Planning and Analysis, Market Research, Microsoft Office, Modeling/Forecasting, Project Management, Retail Operations

Masters: Business Administration

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.